Privacy Policy

Welcome to Homename’s Privacy Policy! We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. At Homename, your privacy is a top priority, and we’ve designed our practices to be as clear and respectful as possible. This policy outlines our practices in detail, and we adhere to GDPR standards to ensure your privacy is respected at all times. If you have any questions after reading this policy, please don’t hesitate to reach out—we’re here to help.

1. What Data We Collect

We collect the following types of data when you interact with our website or services, ensuring that we only gather what’s necessary to provide you with the best possible experience:

• Personal Details: This includes your name, email address, and phone number, which you provide when signing up for a consultation or contacting us. This information helps us communicate with you, schedule consultations, and provide personalized guidance tailored to your goals.
• Usage Data: We collect information about how you use our website, such as the pages you visit, your IP address, browser type, and device information. This data is gathered through cookies and similar technologies (see our Cookie Policy for more details) to help us understand how users interact with our site and improve your experience.
• Communication Data: If you contact us via email, Telegram, WhatsApp, or other channels, we may retain records of those communications to better assist you. This helps us keep track of your inquiries and provide consistent support throughout your journey with us.

2. Purpose of Data Collection

We use your data for the following purposes, all of which are designed to support your journey to freedom and improve your experience with Homename:

• Service Delivery: To provide our services, such as scheduling consultations, creating personalized plans, and offering ongoing support tailored to your goals. For example, we use your contact information to schedule sessions with Harrie Kwappert and to follow up with you as you progress on your journey.
• Website Improvement: To analyze usage data and improve our website’s functionality, content, and user experience, ensuring we meet your needs effectively. This includes understanding which pages are most helpful to users and identifying areas where we can enhance our site.
• Communication: To contact you for consultation confirmations, follow-ups, or to respond to your inquiries and provide support. We may also send you updates about your plan or share resources that can help you on your journey, but only if you’ve opted in to receive such communications.
• Legal Compliance: To meet legal obligations, such as maintaining records for administrative purposes or complying with applicable laws and regulations. For example, we may need to retain certain data to comply with tax or regulatory requirements, but we’ll only keep it for as long as necessary.

3. Data Protection Measures

We take the following measures to ensure your data is secure and protected at all times, reflecting our commitment to your privacy:

• Encryption: We use secure connections (SSL) to encrypt your data during transmission, protecting it from unauthorized access. This ensures that your information is safe when you submit forms or interact with our site.
• Access Control: Access to your data is restricted to authorized personnel only, and we implement strict internal policies to prevent misuse. Only team members who need to access your data to provide our services will have permission to do so.
• Regular Updates: We regularly update our systems and security protocols to minimize risks and protect against potential threats. This includes keeping our software up to date and monitoring for any vulnerabilities.
• Data Minimization: We only collect the data necessary to provide our services, ensuring we don’t store more information than needed. We’re committed to keeping your data footprint as small as possible while still delivering the support you need.

4. Sharing Your Data

We do not share your data with third parties, except in the following cases, and we’ll always ensure your privacy is protected:

• With Your Consent: If you agree to use a recommended external service, we may share your data with that provider to facilitate the service. For example, if we recommend a tool to help with your journey, we’ll only share your data if you explicitly agree.
• Analytics Providers: We use tools like Google Analytics to collect anonymized data for improving our website. These providers have their own privacy policies (see our Cookie Policy), and we ensure that any data shared is anonymized to protect your identity.
• Legal Requirements: If required by law, such as a court order or regulatory request, we may share your data to comply with legal obligations. In such cases, we’ll only share the minimum amount of data necessary and will take steps to protect your privacy as much as possible.

5. Your Rights

Under GDPR, you have the following rights regarding your data, and we’re committed to helping you exercise them:

• Right to Access: You can request a copy of the data we hold about you to understand how it’s being used. We’ll provide you with a detailed report of the information we have, including how it’s being processed.
• Right to Correction: If your data is inaccurate or incomplete, you can ask us to correct it. For example, if your email address or phone number has changed, we’ll update our records to ensure we can continue to communicate with you effectively.
• Right to Deletion: You can request the removal of your data, unless we are legally required to retain it (e.g., for record-keeping purposes). We’ll delete your data as soon as possible, ensuring it’s removed from our systems securely.
• Right to Object: You can object to the use of your data for specific purposes, such as marketing, and we’ll stop processing it for those purposes. For example, if you don’t want to receive promotional emails, you can opt out at any time.
• Right to Data Portability: You can request your data in a structured, commonly used format to transfer it to another service. We’ll provide your data in a machine-readable format, making it easy for you to move it to another provider if you choose.

To exercise these rights, please contact us using the details below. We’ll respond to your request within 30 days, in accordance with GDPR requirements, and we’ll do our best to make the process as smooth as possible for you.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, ensuring we don’t keep it longer than needed:

• Personal Data: We keep your personal data (e.g., name, email) while you use our services and for up to 5 years afterward for administrative purposes, unless you request deletion sooner. This allows us to maintain records for legal compliance and to provide ongoing support if you return to us in the future.
• Usage Data: Data collected via cookies is retained for up to 2 years, unless you delete cookies earlier (see our Cookie Policy). This helps us analyze long-term trends and improve our website over time.
• Communication Data: Records of communications (e.g., emails) are kept for up to 3 years to ensure we can provide consistent support. This allows us to reference past conversations and provide better assistance if you reach out again.

7. International Data Transfers

If you are located outside the European Economic Area (EEA), your data may be transferred to countries that do not have the same data protection laws as the EEA. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR requirements. We’ll always take steps to ensure your data is handled securely, no matter where it’s processed, and we’ll comply with all applicable laws to protect your privacy.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. The latest version will always be available on this page, and we’ll indicate the date of the last update. By continuing to use our site after changes are made, you agree to the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data. If significant changes are made, we’ll notify you through a notice on our website to ensure you’re aware of the updates.

9. Contact

If you have any questions about our Privacy Policy, how we handle your data, or how to exercise your rights, please don’t hesitate to reach out. We’re here to help ensure your experience with Homename is transparent, secure, and aligned with your expectations. Contact us at:
Email: [email protected]
Telegram: Homename
Facebook: Homename Community

Back to Home